Human Resource Management (MGT501)

1. For which of the following level of managers technical skills are more important

   1. Top level managers
   2. Middle level managers
   3. First line managers
   4. Non-management personnel

2. For inclusion of diversity in the workplace what kind of differences should be consider?

   1. Religious & culture
   2. Racial & ethical groups
   3. Gender
   4. All of the given

3. Job analysis can be performed in all of these ways EXCEPT:

   1. Observing hourly workers
   2. Reviewing exit interviews conduct with departing employees
   3. Studying diaries or daily journals that managers kept over a six-month period
   4. Listening to sixteen assembly line workers in a group discussion

4. Which one of the following is best description of the selection process?

   1. It matches goals and objectives of structural changes of the organization
   2. It provides remedial skill training, when necessary
   3. It builds a large applicant pool
   4. It assesses probable job success of applicants

5. The procedure of initiating a document that specifies job title, department, the date the employee is needed for work, and other details, is known as:

   1. Employee request
   2. Employee appropriation
   3. Employee requisition
   4. Employee demand

6. Attitude reflects an individual's feeling or judgement about something therefore it is to be said that attitudes are ________.

   1. Emotional statements
   2. Evaluative statements
   3. Complex statements
   4. Simple statements

7. Which one of the following components of attitude represents a person's opinions, knowledge, and information?

   1. Affective component
   2. Behavioral component
   3. Objective component
   4. Cognitive component

8. Mr. Ali works in an organization where he gets remuneration on the basis of number of units produced rather than the hours he works or the performance. It is actually an example of:

   1. Wage
   2. Salary
   3. Piece meal
   4. Commission

9. The cognitive component of a person consists of his ________.

   1. Emotions
   2. Knowledge
   3. Attitude
   4. Feelings

10. Which of the following areas are affected by the reengineering?

    1. Cost
    2. Quality
    3. Speed
    4. All of the given

11. Which of the following statements best defines the term "committed workforce"?

    1. They are always on time
    2. They are very hardworking
    3. They do their job as if they own the company
    4. They do their jobs without any mistake

12. Most line managers are responsible for:

    1. Staff functions
    2. Not for staff functions
    3. For some staff functions
    4. None of the given

13. Organizational commitment can be developed through promoting ________.

    1. Shared values
    2. Employee incentives
    3. Bonuses
    4. None of the given

14. Which one of the following option best describes the action taken for eliminating the present effects of past discrimination.

    1. Equal Employment Opportunity
    2. Affirmative Action
    3. Backlash
    4. All of the given

15. Which of the following issues were more prominent during catalytic period of transformation from personnel management to Human resource management.

    1. Rules and regulations
    2. Mergers and acquisitions
    3. Re-engineering
    4. All of the given

16. Which one method of job analysis is universally superior?

    1. Individual interview method
    2. Group interview method
    3. Observation method
    4. None of the given

17. Which of the following skills are required most by the Top-level managers?

    1. Technical skills
    2. Interpersonal skills
    3. Conceptual skills
    4. All of the given

18. The intellectual and mechanical processes used by an organization to transform inputs into products or services is called?

    1. Technology
    2. Structure of Organization
    3. Leadership
    4. Human Resource

19. Which of these is not a technique used to manage the surplus of the workforce?

    1. Early retirements
    2. Creative Recruiting
    3. Restricted hiring
    4. Reduced hours

20. Which of the following is NOT a goal of HRM?

    1. Integration of HRM with the corporate strategy of the organization
    2. Producing the desired human behaviour that helps to achieve the organizations goals
    3. Creation of a flexible environment that can easily adopt change
    4. To ensure proper delivery of products

21. Which one of the following activity is related to the records keeping stage of development of Human resource management?

    1. Scheduling vacations
    2. Calculating Staffing cost
    3. Application of labor laws
    4. Quality enhancement

22. The main source of information is

    1. Upgraded technology
    2. Human mind
    3. Competitors' pressure
    4. Research & Development

23. When an organization establishes a proper day care center.it responds to the ________ challenge.

    1. Technology
    2. Empowerment
    3. Increasing dual career families
    4. Quality work

24. The loss of intellectual property(human resource) when competitors take away key employees is known as:

    1. Brain drain
    2. Reengineering
    3. Restructuring
    4. Outsourcing

25. Which of the following is a micro-level challenge faced by an organization?

    1. Work force diversity
    2. Restructuring
    3. Legislation
    4. Technology

26. Productivity = _______.

    1. Effectiveness x Efficiency
    2. Effectiveness / Efficiency
    3. Effectiveness - Efficiency
    4. Effectiveness + Efficiency

27. A management function focusing on setting organization's goals and objectives is:

    1. Planning
    2. Organizing
    3. Leading
    4. Controlling

28. Which of the following components consists of a person's beliefs, opnions, knowledge, and information?

    1. Affective component
    2. Cognitive component
    3. Behavioral component
    4. Objective component

29. Authority is classified among _______ levels of categories.

    1. 2
    2. 4
    3. 6
    4. 3

30. Which of the given term is used to represent the segments of jobs held by an individual throughout his/her life time?

    1. Responsibility
    2. Career
    3. Occupation
    4. Position

31. The term "people" is one of the components of an organization which refers to:

    1. Society
    2. Customers
    3. Human resource
    4. General public

32. Which selection tool is considered least by HR managers while hiring an individual?

    1. Candidate interviews
    2. Reference letters
    3. Application blanks
    4. Academic records

33. Which of the following levels of managers develop organizational wide goals.

    1. Middle
    2. First-line
    3. Low
    4. Top

34. Which one is the quality of informal group?

    1. They are social in nature
    2. They have designated work assignments
    3. They are established by the organizations
    4. They have predefined norms

35. Which of the following discipline deals with the impact of individual's behaviour in an organization?

    1. Organizational culture
    2. Organizational norms
    3. Organizational behaviour
    4. Organizational rules

36. Which of the following is not a reason for growing importance of Human Resource Management?

    1. Knowledge base is the foundation of organization's core competencies
    2. Effective disbursement of finances to each department
    3. Success depends on people's skills, knowledge and abilities
    4. Employees play a major role to distinguish organization from their competitors

37. Ahmad is working for XYZ organization. He is confronting time management issues at the workplace. being a manager of the organization which of the following skills set you will require to help Ahmad in this situation.

    1. Technical skills
    2. Interpersonal skills
    3. Conceptuals skills
    4. Learning skills

38. Which of the following is an example of informal group?

    1. Taskforce
    2. Social Networks
    3. School
    4. Board of directors

39. Which of the following term is described as "The process of determining the human resource needs of an organization and ensuring that the right number of qualified people are positioned in the right jobs at the right time"?

    1. Job planning
    2. Resource planning
    3. Human resource planning
    4. Succession planning

40. How do companies facilitate workforce diversity?

    1. By relying on external support systems for minority workers
    2. By encouraging employees to challenge beliefs and values of other employees
    3. By organizing social activities
    4. By reinforcing traditional values

41. All of the following are the new trends at workplace for individuals except

    1. Flex time
    2. Education
    3. Standard of living
    4. Restructuring

42. Which of the following disciplines deals with the impact of individual's behaviour in an organization?

    1. Organizational culture
    2. Organizational norms
    3. Organizational behavior
    4. Organizational rules

43. ________ of an organization is achieved by combining capital, raw material and human resource.

    1. Sales
    2. Capital
    3. Input
    4. Output

44. Which of the following is mandatory for the formation of an organization?

    1. An individual
    2. Two or more individuals
    3. A proprietor
    4. An employee

45. In how many stages transformation of personnel management took place into human resource management?

    1. Two
    2. Three
    3. Four
    4. Five

46. Due to work force diversity, it has become a challenge for the manager to have grip on the ______ of all the workers working in the organization.

    1. Personality
    2. Education
    3. Potential
    4. None of the given

47. An organization wants to change the way the functions are performed. Management has decided to sale off the portion of the company for making it more efficient and therefore more profitable. This process is called:

    1. Restructuring
    2. Recycling
    3. Reconditioning
    4. Reengineering

48. The efforts of organization to groom its incumbents so that they may perform frugally in the assignments on their expected esteemed hierarchies may be referred as:

    1. Education
    2. Development
    3. Training
    4. None of the given

49. Which of the following statement is not an example of attitude.

    1. Knowledge and information held by a person
    2. Happiness at securing a higher position
    3. Opinion about a new product
    4. Cost of developing a product

50. Individual career development depends on

    1. Job performance
    2. Growth opportunities
    3. Key subordinates
    4. All of the given

51. Successful organizations treat their employees as:

    1. A liability
    2. An asset
    3. An assistant
    4. A subordinate

52. Ahmad is dissatisfied at work and decided to quit. Which of the following component of attitude is represented in this statement.

    1. Cognitive
    2. Affective
    3. Behavioral
    4. Learning

53. What is the difference between human resource management in a large and a small organization?

    1. Small organizations can afford to hire only specialists as compared to large organizations
    2. Small organizations do not need any human resources management professionals as compared to large organizations
    3. Small business need only employment department activities and therefore hires only recruiters as compared to large organizations
    4. Small organizations usually have generalists who perform a variety of HRM tasks as compared to large organizations

54. Which of the following term contains information regarding machines and equipment used at workplace?

    1. Job analysis
    2. Job specification
    3. Job description
    4. Job evaluation

55. According to which of the following interview type, several applicants are being interviewed by one or more company representatives?

    1. One-to-one interview
    2. Panel interview
    3. Group interview
    4. Stress interview

56. Attracting and retaining personnel on which of the following position is least challenging job in a garment factory?

    1. Job of a dress designer
    2. Clerical job in Finance department
    3. Job of marketing executive
    4. Head of stitching unit

57. Job description concentrates on which of the following aspects?

    1. KSA of an individual
    2. Job duties & responsibilities
    3. Job worth in an organization
    4. All of the given

58. For minorities or the affected classes, ________ is much fruitful than equal opportunity employment.

    1. Affirmative Action
    2. Workforce Diversity
    3. Merit based Selection
    4. None of the given

59. Which of the following is the major objective of training function of HRM?

    1. To attract qualified applicants to fill the job vacancies
    2. To give employees the skills and knowledge to perform their jobs effectively
    3. To help a new employee adjust himself to the new job and the employer
    4. To monitor employee performance to ensure that it is at acceptable levels

60. Adeel is responsible for representing his organization to outsiders, which of the following role is being played by him?

    1. Monitor
    2. Spokesperson
    3. Disseminator
    4. Disturbance handler

61. Which of the following is not a function of HRM?

    1. Recruitment
    2. Training
    3. Procurement
    4. None of the given

62. The mass movement of technically skilled people from one country to another is known as:

    1. Immigration
    2. Brain drain
    3. Transfer
    4. Shifting

63. The frequency of conducting performance appraisal is based on:

    1. Environmental challenges
    2. Training sessions
    3. Job analysis
    4. Organizational policies

64. The goal setting, Policy making & Strategy formulation are related to which of the following management functions?

    1. Planning
    2. Controlling
    3. Leading
    4. Organizing

65. Periodic reductions in a company's work force to improve its bottom line often called

    1. Rightsizing
    2. Dismissal
    3. Termination
    4. Downsizing

66. Which one of the following functions of Human Resource Management is related to career counseling of employees?

    1. Training and development
    2. Planning & selection
    3. Compensation & benefits
    4. Maintenance of HRIS

67. Which one is not true about the Re-engineering?

    1. Stress level may be magnified
    2. Conflict level may get severe
    3. It may leave the employees confused and angry
    4. People remain unaffected

68. Which one of the following action taken by the organization is much fruitful than equal employment opportunity for minorities or the affected classes?

    1. Affirmative Action
    2. Workforce Diversity
    3. Merit based Selection

69. Following are the individual challenges which today's organization is facing except

    1. Empowerment
    2. Job Insecurity
    3. Total Quality Management
    4. Brain Drain

70. It is often perceived that "Women are bad drivers" is an example of

    1. Backlash
    2. Stereotyping
    3. Diversity
    4. Resistance

71. A group is made up of different people, when analyzing group diversity what characteristics needs to be consider

    1. Age
    2. Gender
    3. Religion and culture
    4. All of the given

72. Which one is true statement about groups?

    1. A group in itself does not necessarily constitute a team
    2. A group is always a team
    3. A group is like a team
    4. Team and groups are same

73. The HR managers are generally known as:

    1. Line manager
    2. Functional manager
    3. Staff manager
    4. Operational manager

74. Organizational Behavior deals with:

    1. Investor's behavior
    2. Shareholder's behavior
    3. Employee's behavior
    4. Customer's behavior

75. Which of the following management function a manager needs to be performed to examine the deviations from standards set in the planning stage.

    1. Planning
    2. Organizing
    3. Leading
    4. Controlling

76. Which of the following statement is true to be an outstanding performer on the job?

    1. It is necessary to please your boss by paying him or her particular attention
    2. It is necessary to do late sittings with an aim to influence your supervisor’s perception
    3. It is necessary to take an initiative to do more than what is expected
    4. It is necessary to control or influence your boss in a tricky way

77. Which of the following is not a type of role?

    1. Task Oriented Role
    2. Relationship Oriented Role
    3. Individual Role
    4. None of the given

78. Human resource management considers organization as:

    1. Entity
    2. Process
    3. Person
    4. Staffing

79. The mental process to pay attention selectively to some stimuli and cues in our environment is known as:

    1. Perception
    2. Personality
    3. Attitude
    4. Ability

80. Today's team-based organizations rely mainly on ______, which do not have depatmental affiliation and function independently.

    1. Self-managed teams
       Quality circles
    2. Cross departmental teams
    3. Process teams
    4. Virtual teams

81. Many studies have shown that people are more committed to their jobs if:

    1. They work in isolation
    2. Their participation is valued
    3. They have high rank in the hierarchy
    4. They become the part of union

82. An activity in an organization aimed at creating greater efficiency by eliminating certain jobs is:

    1. Downsizing
    2. Righsizing
    3. Selection
    4. Recruitment

83. How can companies provide career counseling, development advice and therapy for employees seeking to grow in their careers?

    1. Provide career coaches
    2. Encourage role reversal
    3. Establish a corporate campus
    4. Offer online career centers

84. Which of the following practice involves the selling off portions of the company and making severe staff reductions?

    1. Redesigning
    2. Restructuring
    3. Organizational designing
    4. Reengineering

85. Manufacturing was the main concern of personnel department during:

    1. Mechanistic period
    2. Catalytic period
    3. Organistic period
    4. Strategic period

86. 'Fair employment legislation' is applicable to which of the following?

    1. Collective bargaining
    2. Planning & selection
    3. Training & development
    4. Grapevine network

87. According to which of the following theories we can learn through observations and personal experiences?

    1. Operant conditioning theory
    2. Social learning theory
    3. Reengineering theory
    4. Learning theory

88. Which one tool is helpful for identifying and preparing the individuals for upper level positions?

    1. Succession plans
    2. Replacement charts
    3. Skills inventories
    4. All of the given

89. When a HR Manager reports on successful cost control with a new health-care package, the primary management function being performed is:

    1. Planning
    2. Organization
    3. Leading
    4. Controlling

Select a course code for Objective Questions:

ACC311 ACC501 BIF101 BIF401 BIF501 BIO101 BIO201 BIO202 BIO203 BIO204 BIO301 BIO302 BIO303 BIO401 BIO503 BNK603 BT101 BT201 BT301 BT302 BT401 BT402 BT403 BT404 BT405 BT406 BT501 BT504 BT505 BT604 CHE201 CHE301 CS001 CS101 CS201 CS202 CS204 CS301 CS302 CS304 CS311 CS401 CS402 CS403 CS408 CS501 CS502 CS504 CS506 CS508 CS601 CS602 CS604 CS605 CS607 CS609 CS610 CS614 CS707 CS710 ECO401 ECO402 ECO403 ECO404 EDU302 EDU401 EDU402 EDU501 EDU601 ENG101 ENG201 ENG301 ENG501 FIN611 FIN624 FIN625 ISL201 IT430 MCM101 MCM301 MGMT623 MGT101 MGT211 MGT301 MGT401 MGT402 MGT501 MGT502 MGT503 MGT510 MGT601 MGT603 MKT501 MKT610 MKT630 MTH101 MTH202 MTH302 MTH501 MTH601 MTH634 PAK301 PHY101 PHY301 PSY101 PSY403 PSY502 PSY512 SOC101 SOC301 SOC401 STA301 STA630 STA641 ZOO102 ZOO401 ZOO501 ZOO502 ZOO503 ZOO504 ZOO505 ZOO506 ZOO510 ZOO630

Select a course code for Subjective Questions:

ACC311 CS001 CS101 CS201 CS301 CS607 CS701 CS702 CS703 CS704 CS707 CS708 CS710 CS711 CS718 CS721 CS724 ECO401 ECO403 ENG101 ENG301 MGT703 MTH501 STA301