Consumer Banking (BNK603)

1. Other name of consumer banking is ________.

   1. Customer banking
   2. Retail banking
   3. Whole sale banking
   4. None of the given

2. Which of the following customer interface refers to all the knowledge that is collected from and utilized on behalf of the customers?

   1. Fulfillment and Support
   2. Information and Insight
   3. Relationship Dynamics
   4. Pricing Structure

3. Scale is the part of which of the following profit booster segment?

   1. increasing returns
   2. competitor lock-out
   3. strategic economies
   4. strategic flexibility

4. "Easy paisa" is one of the following strategies of the "Tameer Microfinance bank" for becoming the profit booster:

   1. customer lock-in
   2. pre-emption
   3. choke point
   4. operating agility

5. Which of the following is not the outcome of the best implemented Business Model?

   1. efficient
   2. unique
   3. strategic fit
   4. ineffectiveness

6. A person call consumer, when he/she purchase product for ________ purpose.

   1. Resale
   2. Personal
   3. Production
   4. None of the given

7. Benefits attach to the bundle of products being offered by bank to its customers is called ________?

   1. Customer preposition
   2. Value preposition
   3. Service preposition
   4. None of the given

8. People rights as consumers are interlink with their rights as ________?

   1. Citizens
   2. Nation
   3. Civilians
   4. Population

9. Strategic Assets of a company includes:

   1. Brands
   2. Patents
   3. Infrastructure
   4. All of the given

10. Which of the following is/are the strategic objective(s) of price bundling for a bank?

    1. Cross-selling to customers that only buy one of the products
    2. Retaining customers that already buy both of the products
    3. Acquiring new customers when they buy neither product for the time being
    4. All of the given

Select a course code for Objective Questions:

ACC311 ACC501 BIF101 BIF401 BIF501 BIO101 BIO201 BIO202 BIO203 BIO204 BIO301 BIO302 BIO303 BIO401 BIO503 BNK603 BT101 BT201 BT301 BT302 BT401 BT402 BT403 BT404 BT405 BT406 BT501 BT504 BT505 BT604 CHE201 CHE301 CS001 CS101 CS201 CS202 CS204 CS301 CS302 CS304 CS311 CS401 CS402 CS403 CS408 CS501 CS502 CS504 CS506 CS508 CS601 CS602 CS604 CS605 CS607 CS609 CS610 CS614 CS707 CS710 ECO401 ECO402 ECO403 ECO404 EDU302 EDU401 EDU402 EDU501 EDU601 ENG101 ENG201 ENG301 ENG501 FIN611 FIN624 FIN625 ISL201 IT430 MCM101 MCM301 MGMT623 MGT101 MGT211 MGT301 MGT401 MGT402 MGT501 MGT502 MGT503 MGT510 MGT601 MGT603 MKT501 MKT610 MKT630 MTH101 MTH202 MTH302 MTH501 MTH601 MTH634 PAK301 PHY101 PHY301 PSY101 PSY403 PSY502 PSY512 SOC101 SOC301 SOC401 STA301 STA630 STA641 ZOO102 ZOO401 ZOO501 ZOO502 ZOO503 ZOO504 ZOO505 ZOO506 ZOO510 ZOO630

Select a course code for Subjective Questions:

ACC311 CS001 CS101 CS201 CS301 CS607 CS701 CS702 CS703 CS704 CS707 CS708 CS710 CS711 CS718 CS721 CS724 ECO401 ECO403 ENG101 ENG301 MGT703 MTH501 STA301