Multiple Choice Questions (MCQs)
Which one of the following represents Physical Barriers of Communication?
When your message contains all the facts the reader or the listener needs, it is:
A manager is meeting with the products department to discuss the feedback received from customers at a product convention. Identify the flow of communication.
Pre-employment tests attempt to provide _______, and quantitative information about a candidate’s skills, attitudes, and habits.
All of the following are barriers to effective communication except:
The ______ of sales letters has a choice of many different appeals.
Choose the correct option. Make the ________ sound as if you are personally speaking.
When the seller is at fault’ refer to one _______ of adjustment letter.
The buffer statement "we both know how hard it is to make a profit in this industry" shows:
Artifacts are objects used to convey _________ messages.
________ means that for a Company to survive, it must establish markets not only in its own country but also in many foreign countries. Thus employees must understand other cultures as well as their own country’s ethnic diversity.
Mark the following as True or False. Altruistic appeal is part of persuasive requests.
A(n) _______ is included to remind the reader to check for the additional pages of information.
Visual aids are distractions in oral presentation.
Choose the correct option: A statement that is meant to bring the reader to a positive frame of mind is called ________.
Fill in the blanks with suitable words. The ________ theory is helpful because it introduces the ideas of senders and receivers and of possible interference.
Write a claim letter as soon as possible after the problem has been ______.
Mark the following statement true or false. The Rhetorical theory introduces the ideas of senders and receivers and possible interference.
Mark the following statement as True or False. 'Thank you' is the example of completeness.
Completeness is closely related to _______.
________ refers to the behavioral characteristic typical of a group.
________ consists of the voice qualities and vocalizations that affect how something is said rather than what is said.
Which of the following is not a characteristic of completeness?
Producing the desired ________ is one of the crucial variables of rhetorical theory of communication.
Narrative _______ are recorded in reported speech and instead of giving direct speech we use indirect speech.
Identify the most related statement to the term enclosed in the inverted commas. "While initiating a sales offer you need to"
During the selection stage, the best approach is ________.
Identify the statement as ‘True’ or ‘False’. The rules of gift giving vary from country to country.
Business messages should be closed on a positive and courteous thought. Which of the following statements satisfy this guideline?
Choose the option from the following which is not a hallmark of chronological resume.
One of the basic purposes of a resume is to arise _______ of the employer.
________ is commonly known as multiculturalism. It is the acceptance of varied cultures in schools, neighborhoods, or cities.
Which of the following is NOT the strategy for a good online writing style?
It is best to use a written channel when:
Choose the correct option to fill in the blank. Effective business communication is not ________.
Keeping in mind the 'punctuation styles', fill in the following blank: ________ punctuation requires no punctuation even after salutation and complimentary close.
An example of external communication is:
In ________, decision time is held back as group consensus moves toward a decision. :
Which of the following is an example of Trite Expression?
A common error in answering inquiries is failure to:
The most important part in a business letter is the opening; the second most important part is ________.
Which one of these words is not a synonym for "promotion"?
________ is an expression of courtesy to put your reader in a friendly frame of mind.
________ begins with something that will interest the reader.
The individualized, perhaps emotionally charged meaning assigned to words is called the ________ meaning.
Mark the following statement as True or False. The deductive approach starts with the main idea.
While compiling resume your goal is to generate ________ immediately.
The process of ________ has six components: sender/encoder, message, medium, receiver/decoder, and feedbacks.
To communicate easily and effectively with our readers, we should apply the following _________ principles:
Which of the following is done differently on a Functional Résumé vs. a Chronological Résumé?
Choose the correct option. The heading, subject and date, and message are the main parts of _______.
By choosing to speak from the floor instead of the dais, a speaker can show the audience a sense of:
Choose the best option from the following. Te time alloted by a recruiter to read a resume is usually ________.
To write a good resume, you need to show that you ________:
Writing successful sales letters is _______.
The closing paragraph of the business messages should be _______ and correct.
Identify the statement as ‘True’ or ‘False’. An intercultural communication model consists of national as well as individual cultural variables.
Which of the following is not a characteristic of a good resume?
Which of the following situations is best suited for an oral medium of communication?
________ is achieved in part through a balance between precise language and familiar language
It requires no punctuation even after the salutation and the complimentary close. This is _______ style of punctuation.
When your ________ using a simple and direct style. Use short, crisp phrases instead of whole sentences, and focus on what your reader needs to know.
Mark the following statements as True or False. 'Obnoxious' is the example of courtesy.
Which of the following is NOT correct about nonverbal communication?
To communicate inter-culturally you should recognize ________.
Which of the following is the most appropriate definition of ‘house style’?
"It discourages the 'secondary' conversations, helps a participant to focus on a topic but prevents participants from sharing valuable information." The above trait is exhibited by:
An effective ________ should leave a sense of closure and goodwill with the receiver and make him act as desired.
Which of the following expressions would be acceptable in technical and business writing?
Mark the following statement as True or False. In order to make your message memorable one should avoid using words that evoke a physical and sensory impression.
_______ is an example of a communication channel.
For an effective communication with a company, you need to have knowledge about:
The process of International Communication demands to work with many _________.
Select the correct option. The main advantage of ________ resume is; without having to read through job descriptions, employers can see what you can do for them.
Communication is an important part of our _______ today.
While writing a job application letter,the applicant should request an interview at ______ convenience.
Which of the following are examples of written communication?
_______ is an informal channel of business communication. It stretches throughout the organization in all directions irrespective of the authority levels
Communication which is tactful and "reader-centered" demonstrates ________.
_______ represents the individual cultural variable.
Choose the most appropriate option from the following: Children shake your hand in _______, hug you in _______, and often stay in the background in _______ respectively.
The closing paragraph of the business messages should be ________ and correct.
________ tests also make assessment of dependability, commitment, honesty, and motivation of job candidate.
The content and style of a speech and presentation ________.
Mark the following statement as True or False. The people in Saudi culture prefer paragraph headings and visual divisions.
A ________ resume emphasizes a list of skills and accomplishments, identifying employers and academic experience in subordinate sections.
Ethical communication is characterized by ________.
"Establish some goals" means ________.
One purpose of collection letters is ______.
A perfect resume responds to the reader’s needs and _______.
A cover letter is meant ________.
In general, human beings are:
In a _______letter, you need no special attention-getter because you have been invited to apply.
Language is the most important tool of verbal communication and it is the area where cultural differences play its role.
Which of the following is a Concise form of ‘under any other circumstances than’?
Which of the following is not included in preparation for job interviews?
Ethnocentrism means:
If your message is specific, definite and vivid; you are applying which of the following principle:
Select the correct option. In _______ organizations recruiting process is handled/conducted by human resource or personnel department.
Before you can sell a product, you need to know what the product is all about.
When a receiver receives a message, they must first ______ the symbols.
Hearing and listening are the same thing.
A manager would give a message about a social event to her employees using a:
Choose the best option from the following. While sending a resume to an organization keeps yourself in the ________ situation.
Company's operations and its strategic and tactical problems are only employer's area of concern.
A receiver’s attitude towards a message can determine whether it is:
________ culture is time-precise and its law specifies definite opening and closing hours for business.
The aim of cross-cultural communication training is to:
In organizations, the flow of communication sometimes slows down because there are too many ________.
The way you ________ your message makes it clear whether your reader will respond favorably or unfavorably to the message.
There are ______ kinds of Sales letters.
Advertising directed at children is restricted in:
End positively and friendly, starting clearly the desired action and offering any further help is ________.
Your purpose in a ________ is to convince your listeners to accept your proposal.
Choose the correct option. At stage _______, too, stress on future sales, rather than on payment.
The best way to make the reader respond positively is to show him ________. Using this technique, you can make even a negative message acceptable for the reader.
_______ messages include rejections, negative evaluations, and announcement of policy changes that don't benefit the reader.
_______ theory of communication lays emphasis on accuracy and deals with technical problems during the transmission of a message from a sender to a receiver.
Which of these business details would not normally feature as part of a letter head?
Which of the following messages aim to influence audiences who are inclined to resist, so they depend heavily on strategic planning?
A typical recruiter devotes _____ seconds to each resume before tossing it into either the “maybe” or the “reject” pile.
The beginning of your letter should be considerate, courteous concise, clear and specific. Which of the following opening statement follows the above instructions?
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