Multiple Choice Questions (MCQs)
Which of the following is the first step involved in planning a sales letter?
Which of the following you shoild avoid when you are responding to a claim and your company is at fault?
To show the relative proportions of a whole, you would use a ________.
Which of the following characteristic is essential while defining communication?
Select the right option to fill in the blank. My brother likes maths ________ he doesn't like history.
________ is a very vital step in composing a business message, and if one commits an error in this stage, it will be irreversible.
Recommenders must be ________ people.
An effective statement of purpose should be:
A clear problem statement and a preliminary outline play an important part in cultivating document accuracy.
Choose the correct option from the following. ________ helps to focus a meeting on a core of topics and allows you to control the pace and flow of a meeting and identify important items to be acted upon.
________ accuracy depends on the writer's conceptual mastery of the subject and its vocabulary, as well as on his or her ability to analyze and shape data with a minimum of distortion.
To communicate effectively, one should develop not only skills, but also a ________ with others.
Which of the following statements is more 'Vivid'?
A schedule chart identifies the major steps ________.
Briefing, goodwill, information and report are part of ________ speaking.
Fill in the gap by adding suitable transitional word. Phil was not thirsty: ________, he drank five glasses of water.
A good technical communication is ________.
In your job interview, don't complain about previous jobs or former ________.
The conventional superstructure for writing progress reports consists of introduction, facts, discussion, conclusions and ________.
Choose the correct option from the following: What are the two ways by which the results of an empirical research can be presented?
Letters that provide favorable responses to routine claims are known as ________.
Which one of the following makes use of denotative words instead of connotative words?
They arrived in the middle of the night ________.
Requests for information and action have ________ types.
Why important observations, suggestions, or objections should be written?
Choose the correct option from the following: The seven C’s apply to ________.
Which words in this sentence should have capital letters? "captain meyers sailed his ship across the pacific ocean last spring."
Why information in a message should be well organised?
Which of the three components is part of the human communication process?
Choose the most relevant option from the following for the phrase given below. Choppy prose usually:
________ is considered to be the best attitude in business environment.
Which of the following is not a part of indirect plan for bad news messages?
The ________ is best implemented by expressing your message in terms of the audience’s interests and needs.
________ stems from a sincere you-attitude. It is not merely politeness with mechanical insertion of 'please' and 'thank you', but applying socially accepted manners is also a form of it.
They should have arrived by now. I wonder ________.
Fill in the blank with appropriate option to ensure concreteness. The contract ________.
Mark the statement as true/false. The paragraph is one of the most powerful instruments of coherence.
Which 'transitional word' is used to show 'comparison and contrast'?
Choose the correct option from the following: In report writing the conclusions grow out of interpretations of the facts and recommendations grow out of ________.
Which of the following is the best way to collect primary data?
Written language is more ________ and generally follows a standardized grammar, structure, organization, and vocabulary.
The result of market research is called ________.
While writing long reports the list of symbols is ________.
Which of the following questions is not addressed by criteria?
It is better to state your document's objective at/in the ________.
Which one of the following is an example of a progress report?
Which of the following can be achieved by expressing ideas logically and in a specific pattern?
Communication that seems inconsequential can become very imprtant if information it contains is ________.
A good business letter is simple and straightforward without being harsh or ________.
Documents that are meant to 'enact' something include authorizationmemoranda and ________.
Courtesy means only thinking about receiver and not valuing his feelings.
The most important parts of a progress report are:
Stylistic accuracy is one of the main aspects of written accuracy.
Mark the following statement as True or false. The table of contents provides an outline of analysis reports for readers who do not wish to read the entire report.
A question mark is used in parenthesis to express ________.
While communicating, do not leave your audience in ________.
If you expect your audience to ________ withyou, use a struct that focuses attention on conclusion.
Oral communication is also known as ________.
In the communicationprocess, a receiver is ________.
Which one of the following belongs to the supplementary part of a report?
________ is like an abstract in a report, briefly telling about the product or service and how it meets the requirements and exceeds expectations.
The heart of a feasibility study is your evaluation of the alternatives in terms of your ________.
________ accuracy refers to the proper coverage of your topics in appropriate detail.
Creativity is a measure of your believability based on how much trust you evoke and how reliable you are.
Which type of letter can be used as a legal document to show the transaction between the customer and vendor?
When your letter extends onto a second page you should use ________ for the second page.
Which of the following guidelines does not ensure completeness in a message?
Accuracy, which is the careful conforming to truth or fact, has three main aspects which include document accuracy, stylistic accuracy and ________.
________ use their voices (pitch, rhythm, stress) and bodies to communicate their message.
Effective business communication is not ________.
Choose the correct option. All employees are requested to ________ from smoking in the presence of customers.
The ________ of the report sells the report.
________ is not one of the 7 C's of communication.
A progress report reassures managers that a project is moving ________.
Which of the following does a proposal not attempt to communicate?
While writing a document, include extensive explanations of your conclusions if your audience ________.
An underlying goal of all technical and scientific writing is to get the reader to trust the writer's ________.
Choose the correct option: The population of Tokyo is ________ town in the world.
For what type of audience the direct approach is suitable?
A suggestion or intention, especially one put forward formally or officially denotes ________.
Common implicit goals are to establish a relationship, create trust and establish credibility, and ________.
Choose the correct option from the following. A letter of recommendation is a letter that makes a statement of support for a candidate. __________are an essential component of almost all admissions, grant, and employment processes.
Identify the statement which should NOT be included in 'NECESSARY DETAILS' section of a positive message.
A ________ is a suggestion separate from usual defination of a word.
An effective oral presentation is carefully planned with your objectives in mind and pays close attention to the ________.
The ________ of the message contents for both the sender and receiver ensures success.
________ carry out the decisions that have been made.
I need to wear reading glasses. Nevertheless, I hate how I look in them. It is an example ________.
What is the most important implicit goal of a business document?
If a memo is typed by a person other rhan the memo writer, ________ should be used.
Which of the following is a method to communicate bad news to the customer?
What is the best use of visuals in a report or proposal?
Generally speaking, in business we communicate ________.
Phantom readers are called ________ readers.
Choose the correct option from the following: An Order letter is also known as a ________ or purchase order letter. It begins the paper trail of a specific purchase.
While writing a document ________ is written at the begning of the document.
In ________ writer introduces the established facts and theories that are relevant to the writer's work.
Fill in the gap by adding suitable transitional word. Karenis rich; ________, her cousin Kate is poor.
Complex readers are the readers who may use your communication after months or even years later.
The reactions of a colleague or a prospective customer to an incomplete answer are likely to be ________.
________ are the verifiable pieces of information that you gathered.
A ________ sentence expresses one independent clause and one or more dependent clauses.
Courtesy means not only thinking about receiver but also valuing his ________.
A letter of authorization is included in ________ of a report.
________ can be achieved if the document is theoretically accurate and represents the subject very well.
Choose the correct option from the following. ________ are like good mail order forms, although they also provide more room for explaining special needs.
In report writing, a ________ is a declarative sentence which summarizes the specific topic and goals of a document.
Which of the following is the primary vehicle for communication within an organization?
________ are challenging to write because we know our readers will not be happy to receive the news.
Feedback can come in the form of ________.
Which one of the following establishes a series of observations and emphasizes each element?
The purpose of ________ is to get the meaning from your head accurately to the reader.
Which one of the following is TRUE in business or professional world?
When you turn your ideas into a message, you are the ________.
Which of the following are usually addressed to decision-makers?
________ includes Doctoral dissertions, scholarly articles, top-level government agreements etc.
Narration follows a ________ pattern of development in paragraph writing.
Feedback is a ________.
In writing commercial correspondence, it is important to employ a friendly yet efficient ________.
Which of the following is synonymous to 'implicit'?
Which of the following supplementary parts includes the list of topics, their divisions and subdivisions with their location in the report?
Solicited and unsolicited are types of ________.
The performance of our players was rather ________.
How will you arrange facts in your report while researching on a location?
Citing your sources in the body of your report helps build credibility for the report.
Word choice plays a major role in ________. You should use directly worded sentences to promote this type of clarity.
Fill in the blank with a suitable interrogative pronoun. ________ do you consider to be better teacher?
Readers consisting of diverse groups with widely varying backgrounds and responsibilities can be named ________ readers.
Sarah washed the apples ________ them in the fridge.
Titles typically include both ________.
Kareem is rich; ________, his cousin Kate is poor.
The reader of a/an ________ may use this report to solve an organizational, social or a personal problem.
Choose appropriate preposition to fill in the blank: Did the doctor look ________ your leg?
There are two sandwiches here; which one shall I take? ‘oh, take ________.
The letter begins with the ________ new all necessary details are provided in the middle part. In closing the letter refers to the main point and states the desired action.
Choose the correct option from the following: How many elements do the superstructure for feasibility reports have?
Everyone on the bus ________ annoyed by the little boy running up and down the aisle.
The concept of time is ________ specific.
We’ve been friends for a long time. I ________ her since we were children.
Which of the following sentences contains figurative expression?
Choose the best option: Usually technical-information letters announce ________.
Which change can make the sentence correct? "Both an essay and a paragraph is required for successful graduation."
Identify the most concise statement from the given options.
What is wrong with the following sentence: Since the beginning of this term.
To improve organizational communication, ________ need to recognize and overcome communication barriers.
It’s important to realize that some people rejected for a job and credit, interpret rejection as a personal failure and usually ________ people’s lives.
Which of the following should be kept in mind to achieve Completeness?
Reports are considered to be ________ in the workplace and, thus, they need to be precise, accurate and difficult to misinterpret
Which of the following aspects represent the function of report?
Choose the correct option from the following. ________ is brief, informal report used to establish a record.
Choose the rightly punctuated sentence.
The readers perform the tasks of locating, understanding, and using information in many ways while reading a business document.
Choose the correct option from the following. Letters of ________ are typically related to employment, admissions to institutions of higher education or scholarship eligibility.
Which of the following sentences is correctly punctuated?
In order to explain the importance of research to your readers, it's harmful to state the relevance of your research to your organization's goals.
Choose the correct option from the following. ________ is written to offer brief description of the cause of dissatisfaction and prepare the necessary action.
While composing the business message, the main idea should be supported by ________ major points.
Which of the following is the most important part of indirect plan?
Which of the following is one of the supplementary parts of a report?
Choose the correct option from the following: ________ share a general document architecture, which is usually modified to suit specific circumstances.
Communicating concretely does not mean being ________.
If you were writing a brief progress report to a client (for example, you are an independent consultant doing a project for another firm), which one of the following formats would you use?
True courtesy involves being aware not only of the perspectives of others, but also their ________.
Which of the following complimentary close is accurate in general letter writing?
Under what type of circumstances,the letter format for a report can be the best choice?
Choose the correct option for the following wordy expression. ________is a short, familiar and conversational word for 'have need for'.
What is the main purpose of seven C's business communication?
In the recommendation section of an empirical report, the writer answers the reader's question "What is the significance of the results?"
An essential element of every report is a/an ________ in which you interpret your facts in a way that is significant to your readers.
Which types of reports are used to assess opportunities, to solve problems, and to support decisions?
Using specific facts and figures helps in securing the ________ of a message.
Which selection is correctly punctuated?
Which one of the following phrases are likely to offend and should be avoided?
Which of the following statements is part of persuasion in oral presentation?
The basic purpose of ________ is to clarify the meaning of words when voice or "body language" causes are removed.
Which of the following can be defined as follows? “It is not merely politeness with mechanical insertion of ‘please’ and ‘thank you’, rather it is politeness that grows out of respect and concern for others.”
Which of the following letters should accurately restate the key terms of employment?
During the purpose of the document helps the writer to ________.
Don't worry what other people think ________.
I ________ your gift if you let me pay for my lunch.
In composing a business letter, the most important skill is ________.
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