The Challenge for Organizations, OD: A Unique Change Strategy, What an “ideal” effective, healthy organization would look like? The Evolution of OD, The Organization Culture, The Nature of Planned Change, Action Research Model, General Model of Planned Change, The Organization Development Practitioner, Creating a Climate for Change, OD Practitioner Skills and Activities, Professional Values, Entering and Contracting, Diagnosing Organizations, Organization as Open Systems, Diagnosing Organizations, Diagnosing Groups and Jobs, Collecting and Analyzing Diagnostic information, Designing Interventions, Leading and Managing Change, Evaluating and Institutionalizing Organization Development Interventions, Interpersonal and Group Process Approaches, Organization Process Approaches, Restructuring Organizations, Employee Involvement, Work Design, Performance Management, Developing and Assisting Members, Organization and Environment Relationships, Organization Transformation, The Behavioral Approach, Seven Practices of Successful Organizations