Introduction to Communication, Flow of communication, Theories of Communication, The process of communication and misconceptions, Barriers in effective communication, Non-verbal communication, Traits of good communicators, Principles of business communication, Intercultural communication, Individual cultural variables, Process of preparing effective business messages, The appearance and design of business messages, Communication through technology, Basic organizational plans , Letter writing, Memorandum and Circular, Minutes of the meeting, Business reports, Market reports, Job search and employment, Resume writing, Resume and application letter, Job inquiry letter and interview, Process of preparing the interview, Oral presentation, Language practice and negotiation skill, Negotiation and listening, Thesis writing and presentation, Research methodology