In the name of ALLAH, the most beneficient, the most merciful

Principles of Management (MGT503)

Multiple Choice Questions (MCQs)

 

Objective Questions

Question

What type of an organization actively creates, acquires, and transfers knowledge within itself and is able to modify its behavior to reflect new knowledge?

  1. Enlightened organization
  2. Conceptualized organization
  3. Learning organization
  4. Modern organization

Answer: Chapter No.  

Question

Amna has been given goals related to the rollout and sales of her department. Her success at implementing the strategy will be assessed by comparing actual performance against the goals. This comparison is known as:

  1. Planning
  2. Organizing
  3. Implementing
  4. Controlling

Answer: 4 Chapter No.  

Question

Pakistan Federal government has passed disabilities act of 2005 to protect rights of disable persons and to give them flexibility in job. This comes under which of the following environmental sub context

  1. Economic
  2. Political/legal
  3. Sociocultural
  4. Technological

Answer: 3 Chapter No.  

Question

All of the following are elements of management process EXCEPT

  1. Planning
  2. Leading
  3. Pricing
  4. Controlling

Answer: 3 Chapter No.  

Question

Concept of Division of Labor was proposed by

  1. Edward Deming
  2. Henri Fayol
  3. Adam Smith
  4. Frederic Taylor

Answer: 3 Chapter No.  

Question

When a firm advertises that it only uses recycled paper products, it is called:

  1. Meeting its social obligation
  2. Meeting social responsibilities
  3. Being socially responsive
  4. Paying attention to the bottom line

Answer: 3 Chapter No.  

Question

Nestle and ICI have taken steps to address human rights issues in their overseas factories. This represent that these companies have

  1. Social obligation
  2. Social Screening
  3. Socially responsibility
  4. Social responsiveness

Answer: 4 Chapter No.  

Question

In Pakistan CBR has introduced some new rules of income tax and sales tax and its mandatory for organizations to follow those laws. This environmental condition is known as

  1. Economic
  2. Political/legal
  3. Socio cultural
  4. Technological

Answer: Chapter No.  

Question

Which of the following statement best describes Social responsiveness?

  1. Firm’s capacity to adapt changing social condition
  2. Applying social criteria to investment decisions
  3. Firm’s obligation to meet its economic & legal responsibilities
  4. Firm’s obligation pursue long term goals that are good for society

Answer: Chapter No.  

Question

Which of the following is the accurate sequence of management functions performed by a manager?

  1. Planning, controlling, leading, organizing
  2. Planning, organizing, leading, controlling
  3. Planning, leading, organizing, controlling
  4. Planning, organizing, controlling, leading

Answer: Chapter No.  

Question

The organization which has no interaction with its external environment is called:

  1. Open system
  2. Closed system
  3. Non-interactive system
  4. Moderated system

Answer: Chapter No.  

Question

Mr. Ali in XYZ inc. is involved in creating and implementing comprehensive changes that will affect the entire organization. Mr. A is performing role as a

  1. First line manager
  2. Top manager
  3. Middle manager
  4. None manager

Answer: Chapter No.  

Question

Which managers are required to have conceptual and technical skills in equal percentage?

  1. First line managers
  2. Middle managers
  3. Top managers
  4. None managers

Answer: Chapter No.  

Question

All of the following are characteristics of total quality management EXCEPT:

  1. Intense focus on the competition
  2. Concern for continual improvement
  3. Improvement in quality of everything the organization does
  4. Accurate measurement

Answer: Chapter No.  

Question

Dell Company sells the variety of products like computers, laptops, accessories over the internet. Dell is engaged in

  1. Intranet
  2. Extranet
  3. E-commerce
  4. E- Business

Answer: Chapter No.  

Question

A guest at a hotel complains that the room hasn’t been thoroughly vacuumed. This is an event that occurs occasionally and can be handled with a standardized, routine response. This would be a:

  1. A programmed decision
  2. Ill-structured decisions
  3. Novel decisions
  4. Non-programmed decisions

Answer: Chapter No.  

Question

In a football team specific positions that are played by different players to utilize and maximize their individual skills is called

  1. Job description
  2. Job specification
  3. Departmentalization
  4. Job Specialization

Answer: Chapter No.  

Question

Which one of the following items best reflects the dimension of different cultures that exemplifies the extent to which individuals expect a hierarchical structure?

  1. Uncertainty avoidance
  2. Power distance
  3. Masculinity/femininity
  4. Long-term/short-term orientation

Answer: Chapter No.  

Question

Which of the following approach focuses on a set of interrelated and interdependent parts arranged in a manner that produces a unified whole?

  1. Process
  2. Function
  3. Systems
  4. Contingency

Answer: Chapter No.  

Question

Who is credited for the theory of motivation based on the hierarchy of needs?

  1. Abraham Maslow
  2. Douglas McGregor
  3. Henri Fayol
  4. Mary Parker Follett

Answer: Chapter No.  

Question

All of the followings titles are associated with first line managers EXCEPT:

  1. Foremen
  2. Supervisors
  3. Line managers
  4. Division manager

Answer: Chapter No.  

Question

Lower-level managers typically confront which type of decision making?

  1. Unique
  2. Non-routine
  3. Programmed
  4. Non-programmed

Answer: Chapter No.  

Question

The management function that defines goals and establishes strategies to achieve them is called:

  1. Planning
  2. Organizing
  3. Leading
  4. Controlling

Answer: Chapter No.  

Question

When Ali decided to take corrective actions and provided damage control, he has performed in which of the following roles?

  1. Spokesperson
  2. Figure head
  3. Negotiator
  4. Disturbance handler

Answer: Chapter No.  

Question

Low level management has complete authority to make decisions in case of:

  1. Centralization
  2. Decentralization
  3. Scalar Chain
  4. Order

Answer: Chapter No.  

Question

A learning organization develops the capability to:

  1. Add new training programs
  2. Accept conventional wisdom of the industry
  3. Continuously learn, adapt and change
  4. Work in teams

Answer: Chapter No.  

Question

In a stitching unit of garments factory, supervisor has assigned different tasks like cutting, making collars, stitching, pressing and packing to different workers to maximize efficiency in particular skill. He is practicing which of the following management concept?

  1. Job Rotation
  2. Job Specialization
  3. Job Specification
  4. Job Description

Answer: Chapter No.  

Question

XYZ Company encourage its employees to bring creativity and innovation in their work and give them confidence to make their own work plan. This company is practicing which of the following principle

  1. Equity
  2. Initiative
  3. Esprit de corps
  4. Unity of Command

Answer: Chapter No.  

Question

When managers avoid the rational decision-making model and find ways to satisfice themselves , they are following which of the following concept?

  1. Jurisprudence
  2. Bounded rationality
  3. Least-squared exemptions
  4. Self-motivated decisions

Answer: Chapter No.  

Question

The three skills technical, human, and conceptual required for managers were proposed by:

  1. Henri Fayol
  2. Robert L. Katz
  3. Frederic Taylor
  4. Edward Deming

Answer: Chapter No.  

Question

Which of the following is a cultural measure of the degree to which people will tolerate risk and unconventional behavior?

  1. Power distance
  2. Uncertainty avoidance
  3. Short- versus long-term orientation
  4. Individualism versus collectivism

Answer: Chapter No.  

Question

In XYZ company employee satisfaction is decreasing due to some technological changes in business processes. HR manager has conduct sessions with staff to motivate them and to give them confidence. Manager has performed the function of

  1. Planning
  2. Organizing
  3. Leading
  4. Controlling

Answer: Chapter No.  

Question

Which of the following statement Best describes a Procedure?

  1. An explicit statement detailing exactly how to deal with a decision
  2. A series of interrelated sequential steps to respond to a structured problem
  3. A set of guidelines that channel a manager’s thinking in dealing with a problem
  4. Allows a manager to use broad decision-making authority

Answer: Chapter No.  

Question

Charles Babbage (an English mathematician) mainly focused his attention on _______.

  1. Efficiencies of production
  2. Division of labor
  3. Unity of direction
  4. Centralization

Answer: Chapter No.  

Question

CEO of Siemens presents $10000 scholarships to the winners of Math, Physics and Computer Science in a high school. He is acting the role of:

  1. Figurehead
  2. Leader
  3. Spokesperson
  4. Liaison

Answer: Chapter No.  

Question

Top level managers are concerned with broad but critical decisions, hence they mostly require:

  1. Conceptual skills
  2. Interpersonal skills
  3. Technical skills
  4. All of the given

Answer: Chapter No.  

Question

Fredrick Taylor was the student of:

  1. Robert Owen
  2. Charles Babbage
  3. W. Edwards Deming
  4. Henry Towne

Answer: Chapter No.  

Question

President of an advertising agency has introduced a new reward system to motivate the employees and to improve employee’s morale. President has performed the role as

  1. Leader
  2. Entrepreneur
  3. Liaison
  4. Disturbance handler

Answer: Chapter No.  

Question

Activities such as taking visitors to dinner and attending ribbon-cutting ceremonies come under which of the following management role?

  1. Leader
  2. Liaison
  3. Figurehead
  4. Negotiator

Answer: Chapter No.  

Question

Usman currently holds a management position within his company. His job responsibilities include maintaining a focus toward long-term issues that may impact the company as well as developing appropriate goals to guide the organization. Usman is most probably which type of manager?

  1. First line managers
  2. Middle level manager
  3. Operational manager
  4. Top Level Manager

Answer: Chapter No.  

Question

Mr. Smith sets his eyes on the prize; he will play by the rules and even develop a huge amount of persistence towards getting that reward, it represents his _________ for work.

  1. Intrinsic motivation
  2. Extrinsic motivation
  3. Positive pole of neuroticism
  4. Positive pole of extraversion

Answer: Chapter No.  

Question

Organizations can play role in addressing global environmental issues through all of the following ways EXCEPT:

  1. Greening of Management
  2. Depletion of natural resources
  3. Fulfilling their social obligation
  4. Avoiding industrial accidents

Answer: 2 Chapter No.  

Question

Power and authority that are concentrated at the upper levels of the organization as much as possible, is called:

  1. Authority
  2. Unity of command
  3. Unity of direction
  4. Centralization

Answer: 2 Chapter No.  

Question

Organization that work with ________ are more dynamic, listen to needs of its customers take feedback from its environment and change according to the market trends

  1. Open system
  2. Close system
  3. Hybrid system
  4. All of the given

Answer: 1 Chapter No.  

Question

A culture where employees show a great deal of respect for authority and where titles and ranks are important would be an example of which dimension of national culture?

  1. Individualism versus collectivism
  2. Power distance
  3. Uncertainty avoidance
  4. Short- versus long-term orientation

Answer: 2 Chapter No.  

Question

Which one of the following types of managers establish goals, overall strategies and operating policies of an organization?

  1. Top manager
  2. Middle manager
  3. First-line manager
  4. Non-managerial employee

Answer: 1 Chapter No.  

Question

XYZ Company has implemented the educational programs in public primary schools to improve children literacy and decision making skills. This represents that company is

  1. Meeting its social obligation
  2. Meeting social responsibilities
  3. Socially responsible
  4. Meeting its social commitment

Answer: 2 Chapter No.  

Question

In the pyramid of management levels, non-managerial staff is placed at/in:

  1. Top
  2. Middle
  3. Bottom
  4. None of the given options

Answer: 3 Chapter No.  

Question

In XYZ company Umar has motivated staff to attend training sessions to adapt new technological changes. Umar has performed the role as a ________.

  1. Disturbance handler
  2. Leader
  3. Liaison
  4. Entrepreneur

Answer: 2 Chapter No.  

Question

Communication should be:

  1. From Top to Bottom level
  2. From Bottom to top
  3. Two-way
  4. None of the given option

Answer: 3 Chapter No.  

Question

In a shirt making firm, supervisor has assigned different tasks like cutting, making collars, stitching, pressing and packing to different workers to maximize efficiency in particular skill. This firm is practicing the concept of

  1. Job description
  2. Job specification
  3. Job Specialization
  4. Departmentalization

Answer: 1 Chapter No.  

Question

An approach that has contributed directly in decision making, scheduling, quality control is called

  1. Quantitative approach
  2. Qualitative approach
  3. Scientific management
  4. Administrative management

Answer: 3 Chapter No.  

Question

The belief that businesses should be responsible because such actions are right for their own sake is known as which argument for social responsibility?

  1. Public expectation
  2. Ethical obligation
  3. Public image
  4. Discouragement of government regulation

Answer: 2 Chapter No.  

Question

Organizational culture is similar to an individual’s:

  1. Skills
  2. Personality
  3. Motivation
  4. Ability

Answer: 2 Chapter No.  

Question

Global competition, accelerated product development by competitors, and increased demands by customers for better service have encouraged organizations to become more ________.

  1. Organic
  2. Mechanistic
  3. Technologically pure
  4. Task oriented

Answer: Chapter No.  

Question

Removing dissatisfying factors from a job would not necessarily make that job more

  1. Satisfying
  2. Dissatisfying
  3. Not Satisfying
  4. Not Dissatisfying

Answer: Chapter No.  

Question

Following are the disadvantages of Division of labor Except:

  1. Increase monotony in Job
  2. Increase interdependency in tasks
  3. Increase in competencies of workers
  4. Increase the risk of unemployment

Answer: Chapter No.  

Question

A person who works with and through other people by coordinating their work activities in order to accomplish organizational goals is called:

  1. A very intelligent individual
  2. A supervisor of production work
  3. A manager
  4. An operations supervisor

Answer: Chapter No.  

Question

The ______ of a strategy specifies the range of markets in which an organization will compete.

  1. Scope
  2. Distinctive Competency
  3. Resource deployment
  4. Effective strategy

Answer: Chapter No.  

Question

Selecting an alternative in the decision-making process is accomplished by:

  1. Choosing the alternative with the highest score
  2. Choosing the One You Like Best
  3. Selecting the alternative that has the lowest price
  4. Selecting the alternative that is the most reliable

Answer: Chapter No.  

Question

In Blake and Mouton’s Managerial Grid Which of the following style focused on exertion of minimum efforts to get required work done and to sustain organization membership

  1. Task management
  2. Team management
  3. Impoverished management
  4. Country club management

Answer: Chapter No.  

Question

Which of the following is part of the 14 principles of management identified by Henri Fayol?

  1. Scalar chain
  2. Innovation
  3. Efficiency
  4. Motivation

Answer: Chapter No.  

Question

A manager transmits the information outside the organization. He is performing which of the following role?

  1. Spokesperson
  2. Representative
  3. Disseminator
  4. Agent

Answer: Chapter No.  

Question

In Maslow's need hierarchy, status is an example of what type of need?

  1. Physiological
  2. Esteem
  3. Safety
  4. Social

Answer: Chapter No.  

Question

Which one of the following types of managers establish goals, overall strategies and operating policies of an organization?

  1. Top manager
  2. Middle manager
  3. First-line manager
  4. Non-managerial employee

Answer: 1 Chapter No.  

Question

An organization is called:

  1. The physical location where people work
  2. A collection of individuals working for the same company
  3. A deliberate arrangement of people to accomplish some specific purpose
  4. A group of individuals focused on profit-making for their shareholders

Answer: Chapter No.  

Question

A new commercial bank employee who notices stares from other officers because he does not wear conservative work attire is experiencing what aspect of groups?

  1. Role conflict
  2. Norms
  3. Status separation
  4. Cohesiveness conflict

Answer: Chapter No.  

Question

Investigating and hearing discussions about competitor’s planned upcoming marketing programs at a banquet. This role is described as

  1. Monitor
  2. Disseminator
  3. Liaison
  4. Spokesperson

Answer: Chapter No.  

Question

Which of the following approaches to ethical decision-making focuses on the consequences of an action?

  1. Utilitarian approach
  2. Universalism approach
  3. Moral rights approach
  4. Justice approach

Answer: Chapter No.  

Question

The major contribution of the Industrial Revolution was the substitution of ________ for human power

  1. Electricity
  2. Water power
  3. Machine power
  4. Critical thinking

Answer: Chapter No.  

Question

Lower-level managers typically confront which type of decision making?

  1. Unique
  2. Non-routine
  3. Programmed
  4. Non-programmed

Answer: Chapter No.  

Question

An ABC company has short span of control. Workers receive orders from only their own supervisor for daily activities and also report to their own supervisor at the end of day. This principal is called

  1. Authority
  2. Scalar chain
  3. Unity of direction
  4. Unity of Command

Answer: Chapter No.  

Question

Which of the following statement best describes Social Obligation?

  1. Firm’s capacity to adapt changing social condition
  2. Applying social criteria to investment decisions
  3. Firm’s obligation to meet its economic & legal responsibilities
  4. Firm’s obligation pursue long term goals that are good for society

Answer: Chapter No.  

Question

Which level of management makes decisions about activities such as acquiring other companies, investing in research and development and building new plants?

  1. Top managers
  2. Middle managers
  3. First-line managers
  4. Non-managerial employees

Answer: Chapter No.  

Question

In Blake and Mouton’s Managerial Grid which of the following style is more focused on efficiency in operations and bear minimum degree of interference of human element

  1. Task management
  2. Team management
  3. Impoverished management
  4. Country club management

Answer: Chapter No.  

Question

The degree to which decision making is confined at a single point in an organization is described as ________.

  1. Unity of command
  2. Chain of command
  3. Span of management
  4. Centralization

Answer: Chapter No.  

Question

The assignment of new or additional responsibilities to a subordinate is called:

  1. Coordination
  2. Specialization
  3. Delegation
  4. Span of control

Answer: Chapter No.  

Question

Which of the following statement best describes Social Obligation?

  1. Firm’s capacity to adapt changing social condition
  2. Applying social criteria to investment decisions
  3. Firm’s obligation pursue long term goals that are good for society
  4. Firm’s obligation to meet its economic & legal responsibilities

Answer: Chapter No.  

Question

Which of the following is an explicit statement that tells a manager what he or she can or cannot do?

  1. Procedure
  2. Policy
  3. Rule
  4. Solution

Answer: Chapter No.  

Question

Humans inhale oxygen out of the environment and exhale carbon dioxide into the environment. This is an example of

  1. Close system
  2. Open system
  3. Hybrid system
  4. None of the given

Answer: Chapter No.  

Question

Skills such as engineering, accounting, computer and manufacturing are most important for which level of management

  1. Top level
  2. Executive level
  3. Middle level
  4. First level

Answer: Chapter No.  

Question

Standard charter when offered new feature of online funds transfer. It represents what factor to the other Pakistan’s banks in its specific environment?

  1. Customers
  2. Suppliers
  3. Competitors
  4. Public pressure groups

Answer: Chapter No.  

Question

The three skills technical, human, and conceptual required for managers were proposed by:

  1. Henri Fayol
  2. Robert L. Katz
  3. Frederic Taylor
  4. Edward Deming

Answer: Chapter No.  

Question

________, identifies the order of activities to be performed in order to achieve a particular goal.

  1. Budgeting
  2. Linear programming
  3. Break-even analysis
  4. Scheduling

Answer: Chapter No.  

Question

All of the assumptions are related to theory Y EXCEPT

  1. Work is natural
  2. Work is natural
  3. Capable of self direction
  4. Can make Good decisions

Answer: Chapter No.  

Question

An area in the environment that if exploited may generate high performance is called organizational:

  1. Strength
  2. Weakness
  3. Opportunity
  4. Threat

Answer: Chapter No.  

Question

Which of the following organization is rigidly controlled and efficient?

  1. Organic
  2. Mechanistic
  3. Horizontal
  4. Learning

Answer: Chapter No.  

Question

Tax revenues and government grants for a city are called its:

  1. Human resources
  2. Financial resources
  3. Physical resources
  4. Informational resources

Answer: Chapter No.  

Question

The first step in the decision-making process is which of the following?

  1. Developing decision criteria
  2. Allocating weights to the criteria
  3. Analyzing alternatives
  4. Identifying a problem

Answer: Chapter No.  

Question

Standard charter when offered new feature of online funds transfer. It represents what factor to the other Pakistan’s banks in its specific environment?

  1. Customers
  2. Suppliers
  3. Competitors
  4. Public pressure groups

Answer: Chapter No.  

Question

An appropriate managerial behavior in a given situation that depends on a wide variety of elements, is called:

  1. Open system
  2. Contingency perspective
  3. Entropy
  4. Quantitative perspective

Answer: Chapter No.  

Question

Which stage of strategic management process determines; “What the strategy is”?

  1. Formulation stage
  2. Implementation stage
  3. Execution stage
  4. Evaluation stage

Answer: Chapter No.  

Question

If a company is paying minimum wage, when necessary, and applying the minimum standard to laws, such as affirmative action, it would be said to have fulfilled its:

  1. Social obligation
  2. Social responsibility
  3. Social responsiveness
  4. Social expectation

Answer: 1 Chapter No.  

Question

The purpose to build the China Wall was

  1. To make their territories clear
  2. To defend their own area
  3. To protect the Silk Road
  4. All of the given

Answer: 4 Chapter No. 1 

Question

The major contribution of the Industrial Revolution was the substitution of ________ for human power.

  1. Electricity
  2. Water power
  3. Machine power
  4. Critical thinking

Answer: 3 Chapter No. 1 

Question

Estimated cost of Sydney Opera House was:

  1. $7 Million
  2. $102 Million
  3. $95 Million
  4. $60 Million

Answer: 1 Chapter No. 1 

Question

Modern management techniques ensure the different firm to create competitive advantage through

  1. People
  2. Process
  3. Machine
  4. Technology

Answer: 1 Chapter No. 2 

Question

What is the best term to describe the process of attempting to influence other people to attain the organization's objectives?

  1. Planning
  2. Organizing
  3. Leading
  4. Controlling

Answer: 3 Chapter No. 2 

Question

Monitoring organizational progress towards goal attainment is called:

  1. Planning
  2. Organizing
  3. Leading
  4. Controlling

Answer: 4 Chapter No. 2 

Question

Inspiring people to be high performers is called:

  1. Controlling
  2. Leading
  3. Planning
  4. Organizing

Answer: 2 Chapter No. 2 

Question

Strategies are drafted in order to achieve goals. This is a part of:

  1. Planning
  2. Organizing
  3. Leading
  4. Controlling

Answer: 1 Chapter No. 2 

Question

Ahmed was acting as a disturbance handler in an organization. Therefore he is performing which of the given role?

  1. Interpersonal
  2. Informational
  3. Decisional
  4. All of the given options

Answer: 3 Chapter No. 3 

Question

A human resource manager attending a local Society meeting for Human Resource Management would be functioning in which of the following role?

  1. Informational
  2. Leader
  3. Liaison
  4. Disseminator

Answer: 3 Chapter No. 3 

Question

In a call center supervisor coordinates with manager on work shifts of subordinates on daily basis. This role is described as

  1. Leader
  2. Negotiator
  3. Resource allocator
  4. Disturbance handler

Answer: 3 Chapter No. 3 

Question

All of the following are managerial roles identified in Mintzberg’s Model EXCEPT:

  1. Informational
  2. Interpersonal
  3. Functional
  4. Decisional

Answer: 3 Chapter No. 3 

Question

In order to communicate, motivate and delegate a manager must have:

  1. Political skills
  2. Conceptual skills
  3. Technical skills
  4. Interpersonal skills

Answer: 4 Chapter No. 3 

Question

In textile mill, plant manager may telephone a yarn and wool supplier to make sure the amount of inventory available for next month. This role is known as

  1. Leader
  2. Figurehead
  3. Spokesperson
  4. Liaison

Answer: 4 Chapter No. 3 

Question

Which of the following interpersonal role emphasizes the contacts, that a manager has with those outside the formal authority chain of command?

  1. The Liaison Role
  2. The Leader Role
  3. The Figurehead Role
  4. The Spokesman Role

Answer: 1 Chapter No. 3 

Question

A manager who strives to ensure the activities of the organization's employees are supported and blend well with those of individuals outside the firm could be said to hold which of the following interpersonal role within the company?

  1. Liaison
  2. Disseminator
  3. Figure head
  4. Entrepreneur

Answer: 1 Chapter No. 3 

Question

Investigating and hearing discussions about competitor’s planned upcoming marketing programs at a banquet. This role is described as

  1. Monitor
  2. Disseminator
  3. Liaison
  4. Spokesperson

Answer: 1 Chapter No. 3 

Question

Grouping activities and resources in a logical fashion is called:

  1. Planning
  2. Organizing
  3. Leading
  4. Controlling

Answer: 2 Chapter No. 4 

Question

Department Head, Project leader and division manager are positions associated with one of following level of management

  1. Top level
  2. First level
  3. Middle level
  4. None managerial level

Answer: 3 Chapter No. 5 

Question

Managers who are responsible for making organization-wide decisions and establishing the plans and goals that affect the entire organization are called:

  1. First-line managers
  2. Top managers
  3. Production managers
  4. Research managers

Answer: 2 Chapter No. 5 

Question

Skills such as engineering, accounting, computer and manufacturing are most important for which level of management

  1. Top level
  2. Executive level
  3. Middle level
  4. First level

Answer: 4 Chapter No. 5 

Question

Executive vice president, president, managing director, chief operating officer, chief executive officer, or chairman of the board are positions associated with which of the following levels of management?

  1. Team leaders
  2. Middle managers
  3. First-line managers
  4. Top managers

Answer: 4 Chapter No. 5 

Question

Primarily managers perform which of the following tasks?

  1. Selling
  2. Stocking merchandise
  3. Directing the activities of other people
  4. Ordering merchandise

Answer: 3 Chapter No. 5 

Question

Interpersonal and communication skills are often referred to as:

  1. Technical skills
  2. Conceptual skills
  3. People skills
  4. Planning skills

Answer: 3 Chapter No. 5 

Question

All of the following are associated with conceptual skills for top level managers EXCEPT:

  1. Able to think complex situation
  2. Visualize organization environment
  3. Proficient in specialized field
  4. Understand communication in sub units

Answer: 3 Chapter No. 5 

Question

All of the following ideas were proposed by Charles Babbage EXCEPT:

  1. Costing
  2. Division of labor
  3. Profit sharing plans
  4. Production efficiency

Answer: 1 Chapter No. 6 

Question

The idea that employees should also share the profit of organization was given by:

  1. Frederick Taylor
  2. Robert Owen
  3. Charles Babbage
  4. W. Edwards Deming

Answer: 3 Chapter No. 6 

Question

Which of the following does not belong to criticism of Weber’s bureaucracy model?

  1. Impersonal application of control
  2. Emphasis on strict division of labor
  3. Adherence to formal rules and procedures
  4. Career advancement process to be based on merit

Answer: 1 Chapter No. 7 

Question

Each subordinate should report to one and only one superior is called:

  1. Authority
  2. Unity of command
  3. Unity of direction
  4. Order

Answer: 2 Chapter No. 8 

Question

Similar activities that are grouped together under one manager in an organization is called:

  1. Authority
  2. Unity of command
  3. Unity of direction
  4. Order

Answer: 2 Chapter No. 8 

Question

XYZ Company has policy of employee’s job security, career progress and ensures that replacements are available to fill vacancies. This company is practicing which of the following principle.

  1. Initiative
  2. Remuneration
  3. Esprit de corps
  4. Stability of tenure of personnel

Answer: 4 Chapter No. 8 

Question

Providing fair wages to workers and giving reward based on performance and experience is called

  1. Equity
  2. Initiative
  3. Esprit de corps
  4. Remuneration

Answer: 3 Chapter No. 8 

Question

The organization that has developed the capacity to continuously learn, adapt, and change is called:

  1. Virtual organization
  2. Learning organization
  3. Traditional organization
  4. Bureaucratic organization

Answer: 2 Chapter No. 10 

Question

The quantitative approach has contributed directly in the areas of:

  1. Planning and control
  2. Control and leading
  3. Organizing and control
  4. Planning and leading

Answer: 1 Chapter No. 10 

Question

In which period of management, a framework was developed for improvements in areas like science, statistics, operations and engineering

  1. Classical Theories
  2. Pre-classical Period
  3. Quantitative period
  4. Contemporary Period

Answer: 3 Chapter No. 10 

Question

Knowledge management involves encouraging the members of the organization to:

  1. Improve the educational level of the average employee
  2. Develop new training programs to help new employees
  3. Develop a corporate university
  4. Systematically gather information and share it with others

Answer: 4 Chapter No. 10 

Question

The process through which raw materials changed into consumer products is termed as:

  1. Development process
  2. Transformation process
  3. Marketing process
  4. Procurement process

Answer: 2 Chapter No. 11 

Question

Mega environment that includes the attitudes, values, norms, beliefs, behaviors and associated demographic trends that are characteristic of a given geographic area is called :

  1. The legal-political element
  2. The economic element
  3. The international element
  4. The socio-cultural element

Answer: 4 Chapter No. 12 

Question

Which of the following statement best describes Social Obligation?

  1. Firm’s capacity to adapt changing social condition
  2. Applying social criteria to investment decisions
  3. Firm’s obligation to meet its economic & legal responsibilities
  4. Firm’s obligation pursue long term goals that are good for society

Answer: 3 Chapter No. 13 

Question

If a company provides job-share programs, builds a day-care facility, and only uses recycled paper, it could be said to be:

  1. Fulfilling its social obligation
  2. Socially aware
  3. Socially responsive
  4. Socially image conscious

Answer: 3 Chapter No. 13 

Question

The task environment of organizations consists of constituencies that have a direct impact on managers’ decisions and actions. The main constituencies are made up of customers, suppliers, competitors, and __________.

  1. Legislators
  2. Pressure groups
  3. Employees
  4. Lawyers

Answer: 3 Chapter No. 13 

Question

Which of the following is a cultural dimension in which people expect others in their group to look after them and protect them when they are in trouble?

  1. Power distance
  2. Collectivism
  3. Short- versus long-term orientation
  4. Uncertainty avoidance

Answer: 2 Chapter No. 14 

Question

Associations of different nations like European Union & NAFTA have been established to:

  1. Share the armies of each other
  2. Stabilize the political systems
  3. Promote open trade among nations
  4. All of the given options

Answer: 3 Chapter No. 14 

Question

How would you define the problem if all outcomes of every alternative are known?

  1. Bounded rationality
  2. Unbounded rationality
  3. Certainty
  4. Uncertainty

Answer: 3 Chapter No. 15 

Question

Which of the following BEST describes directional plans?

  1. Flexible plans that set out general guidelines
  2. Stringent plans that establish specific directions
  3. Formal plans that provide the directions of how to assemble the product
  4. General plans that allow the workers to change the schedule of production

Answer: 1 Chapter No. 22 

Question

Tax revenues and government grants for a city are called its:

  1. Human resources
  2. Financial resources
  3. Physical resources
  4. Informational resources

Answer: 2 Chapter No. 27 

Question

Ali is a manager in a multinational organization. He believes that the employees of the company are lazy and do not have much ambition. Ali can be classed as _______ manager based on the perspectives of Douglas McGregor.

  1. Theory Y
  2. Bureaucratic
  3. Theory X
  4. Administrative

Answer: 3 Chapter No. 35