Multiple Choice Questions (MCQs)
It requires no punctuation even after the salutation and the complimentary close. This is _______ style of punctuation.
A common error in answering inquiries is failure to:
Mark the following statement as True or False. In order to make your message memorable one should avoid using words that evoke a physical and sensory impression.
To communicate easily and effectively with our readers, we should apply the following _________ principles:
Which of the following is an example of Trite Expression?
_______ is an informal channel of business communication. It stretches throughout the organization in all directions irrespective of the authority levels
In ________, decision time is held back as group consensus moves toward a decision. :
A manager is meeting with the products department to discuss the feedback received from customers at a product convention. Identify the flow of communication.
A(n) _______ is included to remind the reader to check for the additional pages of information.
Mark the following statement as True or False. The deductive approach starts with the main idea.
When a receiver receives a message, they must first ______ the symbols.
Which of the following is not included in preparation for job interviews?
An effective ________ should leave a sense of closure and goodwill with the receiver and make him act as desired.
Narrative _______ are recorded in reported speech and instead of giving direct speech we use indirect speech.
While writing a job application letter,the applicant should request an interview at ______ convenience.
"It discourages the 'secondary' conversations, helps a participant to focus on a topic but prevents participants from sharing valuable information." The above trait is exhibited by:
Communication which is tactful and "reader-centered" demonstrates ________.
Visual aids are distractions in oral presentation.
Which one of these words is not a synonym for "promotion"?
Hearing and listening are the same thing.
In organizations, the flow of communication sometimes slows down because there are too many ________.
A receiver’s attitude towards a message can determine whether it is:
The process of ________ has six components: sender/encoder, message, medium, receiver/decoder, and feedbacks.
_______ represents the individual cultural variable.
Ethnocentrism means:
________ is commonly known as multiculturalism. It is the acceptance of varied cultures in schools, neighborhoods, or cities.
Ethical communication is characterized by ________.
_______ theory of communication lays emphasis on accuracy and deals with technical problems during the transmission of a message from a sender to a receiver.
An example of external communication is:
Mark the following statement as True or False. The people in Saudi culture prefer paragraph headings and visual divisions.
Mark the following statements as True or False. 'Obnoxious' is the example of courtesy.
Choose the correct option: A statement that is meant to bring the reader to a positive frame of mind is called ________.
The buffer statement "we both know how hard it is to make a profit in this industry" shows:
One purpose of collection letters is ______.
Choose the correct option. At stage _______, too, stress on future sales, rather than on payment.
Choose the correct option. The heading, subject and date, and message are the main parts of _______.
Identify the most related statement to the term enclosed in the inverted commas. "While initiating a sales offer you need to"
_______ messages include rejections, negative evaluations, and announcement of policy changes that don't benefit the reader.
When your message contains all the facts the reader or the listener needs, it is:
Choose the most appropriate option from the following: Children shake your hand in _______, hug you in _______, and often stay in the background in _______ respectively.
_______ is an example of a communication channel.
Choose the correct option. Make the ________ sound as if you are personally speaking.
Select the correct option. The main advantage of ________ resume is; without having to read through job descriptions, employers can see what you can do for them.
Keeping in mind the 'punctuation styles', fill in the following blank: ________ punctuation requires no punctuation even after salutation and complimentary close.
When the seller is at fault’ refer to one _______ of adjustment letter.
________ consists of the voice qualities and vocalizations that affect how something is said rather than what is said.
The way you ________ your message makes it clear whether your reader will respond favorably or unfavorably to the message.
The most important part in a business letter is the opening; the second most important part is ________.
Which of the following situations is best suited for an oral medium of communication?
The ______ of sales letters has a choice of many different appeals.
End positively and friendly, starting clearly the desired action and offering any further help is ________.
The best way to make the reader respond positively is to show him ________. Using this technique, you can make even a negative message acceptable for the reader.
Which of the following is done differently on a Functional Résumé vs. a Chronological Résumé?
The beginning of your letter should be considerate, courteous concise, clear and specific. Which of the following opening statement follows the above instructions?
Before you can sell a product, you need to know what the product is all about.
Writing successful sales letters is _______.
Fill in the blanks with suitable words. The ________ theory is helpful because it introduces the ideas of senders and receivers and of possible interference.
Language is the most important tool of verbal communication and it is the area where cultural differences play its role.
________ refers to the behavioral characteristic typical of a group.
Which of the following is NOT correct about nonverbal communication?
The process of International Communication demands to work with many _________.
There are ______ kinds of Sales letters.
The content and style of a speech and presentation ________.
Communication is an important part of our _______ today.
Which of the following expressions would be acceptable in technical and business writing?
The individualized, perhaps emotionally charged meaning assigned to words is called the ________ meaning.
Choose the correct option to fill in the blank. Effective business communication is not ________.
It is best to use a written channel when:
Which of the following is not a characteristic of a good resume?
One of the basic purposes of a resume is to arise _______ of the employer.
________ is an expression of courtesy to put your reader in a friendly frame of mind.
A typical recruiter devotes _____ seconds to each resume before tossing it into either the “maybe” or the “reject” pile.
Which of the following is the most appropriate definition of ‘house style’?
A ________ resume emphasizes a list of skills and accomplishments, identifying employers and academic experience in subordinate sections.
The closing paragraph of the business messages should be ________ and correct.
Identify the statement as ‘True’ or ‘False’. The rules of gift giving vary from country to country.
To write a good resume, you need to show that you ________:
Mark the following as True or False. Altruistic appeal is part of persuasive requests.
Which one of the following represents Physical Barriers of Communication?
Pre-employment tests attempt to provide _______, and quantitative information about a candidate’s skills, attitudes, and habits.
Which of the following messages aim to influence audiences who are inclined to resist, so they depend heavily on strategic planning?
While compiling resume your goal is to generate ________ immediately.
To communicate inter-culturally you should recognize ________.
Business messages should be closed on a positive and courteous thought. Which of the following statements satisfy this guideline?
Your purpose in a ________ is to convince your listeners to accept your proposal.
________ culture is time-precise and its law specifies definite opening and closing hours for business.
Advertising directed at children is restricted in:
________ is achieved in part through a balance between precise language and familiar language
A perfect resume responds to the reader’s needs and _______.
Select the correct option. In _______ organizations recruiting process is handled/conducted by human resource or personnel department.
For an effective communication with a company, you need to have knowledge about:
In a _______letter, you need no special attention-getter because you have been invited to apply.
"Establish some goals" means ________.
Identify the statement as ‘True’ or ‘False’. An intercultural communication model consists of national as well as individual cultural variables.
A cover letter is meant ________.
During the selection stage, the best approach is ________.
________ means that for a Company to survive, it must establish markets not only in its own country but also in many foreign countries. Thus employees must understand other cultures as well as their own country’s ethnic diversity.
Which of these business details would not normally feature as part of a letter head?
Choose the best option from the following. While sending a resume to an organization keeps yourself in the ________ situation.
Which of the following is not a characteristic of completeness?
Choose the option from the following which is not a hallmark of chronological resume.
Which of the following is a Concise form of ‘under any other circumstances than’?
Which of the following are examples of written communication?
When your ________ using a simple and direct style. Use short, crisp phrases instead of whole sentences, and focus on what your reader needs to know.
A manager would give a message about a social event to her employees using a:
Mark the following statement true or false. The Rhetorical theory introduces the ideas of senders and receivers and possible interference.
Mark the following statement as True or False. 'Thank you' is the example of completeness.
By choosing to speak from the floor instead of the dais, a speaker can show the audience a sense of:
If your message is specific, definite and vivid; you are applying which of the following principle:
The closing paragraph of the business messages should be _______ and correct.
Producing the desired ________ is one of the crucial variables of rhetorical theory of communication.
All of the following are barriers to effective communication except:
Write a claim letter as soon as possible after the problem has been ______.
In general, human beings are:
Choose the best option from the following. Te time alloted by a recruiter to read a resume is usually ________.
________ tests also make assessment of dependability, commitment, honesty, and motivation of job candidate.
Which of the following is NOT the strategy for a good online writing style?
The aim of cross-cultural communication training is to:
Completeness is closely related to _______.
Company's operations and its strategic and tactical problems are only employer's area of concern.
Artifacts are objects used to convey _________ messages.
________ begins with something that will interest the reader.
Select a course code for Objective Questions:
Select a course code for Subjective Questions: