Multiple Choice Questions (MCQs)
Which of the following is not a part of indirect plan for bad news messages?
The ________ of the message contents for both the sender and receiver ensures success.
Letters that provide favorable responses to routine claims are known as ________.
Choose the correct option from the following: In report writing the conclusions grow out of interpretations of the facts and recommendations grow out of ________.
Choose the correct option from the following: ________ share a general document architecture, which is usually modified to suit specific circumstances.
Written language is more ________ and generally follows a standardized grammar, structure, organization, and vocabulary.
It is better to state your document's objective at/in the ________.
The heart of a feasibility study is your evaluation of the alternatives in terms of your ________.
Which of the following is a method to communicate bad news to the customer?
If a memo is typed by a person other rhan the memo writer, ________ should be used.
The result of market research is called ________.
Which 'transitional word' is used to show 'comparison and contrast'?
Choose the correct option from the following. ________ are like good mail order forms, although they also provide more room for explaining special needs.
Which of the following statements is more 'Vivid'?
Why information in a message should be well organised?
While writing a document ________ is written at the begning of the document.
Reports are considered to be ________ in the workplace and, thus, they need to be precise, accurate and difficult to misinterpret
A progress report reassures managers that a project is moving ________.
Which of the following sentences is correctly punctuated?
The conventional superstructure for writing progress reports consists of introduction, facts, discussion, conclusions and ________.
Which of the following is the best way to collect primary data?
Briefing, goodwill, information and report are part of ________ speaking.
An effective statement of purpose should be:
Feedback is a ________.
When your letter extends onto a second page you should use ________ for the second page.
An underlying goal of all technical and scientific writing is to get the reader to trust the writer's ________.
Documents that are meant to 'enact' something include authorizationmemoranda and ________.
Choose the correct option from the following. ________ is written to offer brief description of the cause of dissatisfaction and prepare the necessary action.
Which one of the following is TRUE in business or professional world?
Which of the following is the most important part of indirect plan?
I ________ your gift if you let me pay for my lunch.
Courtesy means only thinking about receiver and not valuing his feelings.
Which types of reports are used to assess opportunities, to solve problems, and to support decisions?
Courtesy means not only thinking about receiver but also valuing his ________.
Choose the correct option from the following. ________ is brief, informal report used to establish a record.
Which of the following is one of the supplementary parts of a report?
A letter of authorization is included in ________ of a report.
Using specific facts and figures helps in securing the ________ of a message.
The reader of a/an ________ may use this report to solve an organizational, social or a personal problem.
Which one of the following makes use of denotative words instead of connotative words?
Which of the following you shoild avoid when you are responding to a claim and your company is at fault?
The most important parts of a progress report are:
In the recommendation section of an empirical report, the writer answers the reader's question "What is the significance of the results?"
What is the most important implicit goal of a business document?
The purpose of ________ is to get the meaning from your head accurately to the reader.
A clear problem statement and a preliminary outline play an important part in cultivating document accuracy.
A question mark is used in parenthesis to express ________.
While communicating, do not leave your audience in ________.
Which of the following can be defined as follows? “It is not merely politeness with mechanical insertion of ‘please’ and ‘thank you’, rather it is politeness that grows out of respect and concern for others.”
Communication that seems inconsequential can become very imprtant if information it contains is ________.
Readers consisting of diverse groups with widely varying backgrounds and responsibilities can be named ________ readers.
Which of the following statements is part of persuasion in oral presentation?
True courtesy involves being aware not only of the perspectives of others, but also their ________.
In composing a business letter, the most important skill is ________.
Which one of the following is an example of a progress report?
What is the best use of visuals in a report or proposal?
Word choice plays a major role in ________. You should use directly worded sentences to promote this type of clarity.
To communicate effectively, one should develop not only skills, but also a ________ with others.
Complex readers are the readers who may use your communication after months or even years later.
The ________ of the report sells the report.
Which of the following letters should accurately restate the key terms of employment?
Which of the following is the first step involved in planning a sales letter?
Which of the following does a proposal not attempt to communicate?
If you expect your audience to ________ withyou, use a struct that focuses attention on conclusion.
Which of the following guidelines does not ensure completeness in a message?
Sarah washed the apples ________ them in the fridge.
Which of the following sentences contains figurative expression?
A suggestion or intention, especially one put forward formally or officially denotes ________.
Which of the following characteristic is essential while defining communication?
Feedback can come in the form of ________.
Don't worry what other people think ________.
Which of the following can be achieved by expressing ideas logically and in a specific pattern?
Identify the statement which should NOT be included in 'NECESSARY DETAILS' section of a positive message.
Which of the following supplementary parts includes the list of topics, their divisions and subdivisions with their location in the report?
Which of the following are usually addressed to decision-makers?
Stylistic accuracy is one of the main aspects of written accuracy.
Choose the correct option from the following. Letters of ________ are typically related to employment, admissions to institutions of higher education or scholarship eligibility.
An effective oral presentation is carefully planned with your objectives in mind and pays close attention to the ________.
The ________ is best implemented by expressing your message in terms of the audience’s interests and needs.
The concept of time is ________ specific.
Solicited and unsolicited are types of ________.
Which one of the following establishes a series of observations and emphasizes each element?
Fill in the blank with a suitable interrogative pronoun. ________ do you consider to be better teacher?
Choose the correct option for the following wordy expression. ________is a short, familiar and conversational word for 'have need for'.
If you were writing a brief progress report to a client (for example, you are an independent consultant doing a project for another firm), which one of the following formats would you use?
While writing long reports the list of symbols is ________.
How will you arrange facts in your report while researching on a location?
________ accuracy refers to the proper coverage of your topics in appropriate detail.
A good technical communication is ________.
Which selection is correctly punctuated?
To improve organizational communication, ________ need to recognize and overcome communication barriers.
In your job interview, don't complain about previous jobs or former ________.
Which of the following should be kept in mind to achieve Completeness?
________ includes Doctoral dissertions, scholarly articles, top-level government agreements etc.
To show the relative proportions of a whole, you would use a ________.
Common implicit goals are to establish a relationship, create trust and establish credibility, and ________.
While writing a document, include extensive explanations of your conclusions if your audience ________.
In report writing, a ________ is a declarative sentence which summarizes the specific topic and goals of a document.
The reactions of a colleague or a prospective customer to an incomplete answer are likely to be ________.
Select the right option to fill in the blank. My brother likes maths ________ he doesn't like history.
Choose the correct option from the following: The seven C’s apply to ________.
Which of the following is the primary vehicle for communication within an organization?
Which one of the following belongs to the supplementary part of a report?
Requests for information and action have ________ types.
Choose the correct option from the following: An Order letter is also known as a ________ or purchase order letter. It begins the paper trail of a specific purchase.
A good business letter is simple and straightforward without being harsh or ________.
The readers perform the tasks of locating, understanding, and using information in many ways while reading a business document.
An essential element of every report is a/an ________ in which you interpret your facts in a way that is significant to your readers.
In writing commercial correspondence, it is important to employ a friendly yet efficient ________.
Phantom readers are called ________ readers.
Choose the most relevant option from the following for the phrase given below. Choppy prose usually:
For what type of audience the direct approach is suitable?
Choose the correct option from the following. ________ helps to focus a meeting on a core of topics and allows you to control the pace and flow of a meeting and identify important items to be acted upon.
________ can be achieved if the document is theoretically accurate and represents the subject very well.
Mark the following statement as True or false. The table of contents provides an outline of analysis reports for readers who do not wish to read the entire report.
Creativity is a measure of your believability based on how much trust you evoke and how reliable you are.
We’ve been friends for a long time. I ________ her since we were children.
When you turn your ideas into a message, you are the ________.
They should have arrived by now. I wonder ________.
Choose the correct option. All employees are requested to ________ from smoking in the presence of customers.
Kareem is rich; ________, his cousin Kate is poor.
Mark the statement as true/false. The paragraph is one of the most powerful instruments of coherence.
I need to wear reading glasses. Nevertheless, I hate how I look in them. It is an example ________.
Choose the rightly punctuated sentence.
Choose the correct option from the following. A letter of recommendation is a letter that makes a statement of support for a candidate. __________are an essential component of almost all admissions, grant, and employment processes.
Which of the following is synonymous to 'implicit'?
________ use their voices (pitch, rhythm, stress) and bodies to communicate their message.
Which type of letter can be used as a legal document to show the transaction between the customer and vendor?
Fill in the gap by adding suitable transitional word. Karenis rich; ________, her cousin Kate is poor.
Which of the following questions is not addressed by criteria?
During the purpose of the document helps the writer to ________.
________ is considered to be the best attitude in business environment.
The letter begins with the ________ new all necessary details are provided in the middle part. In closing the letter refers to the main point and states the desired action.
Everyone on the bus ________ annoyed by the little boy running up and down the aisle.
Which of the three components is part of the human communication process?
In ________ writer introduces the established facts and theories that are relevant to the writer's work.
In the communicationprocess, a receiver is ________.
Titles typically include both ________.
Which of the following aspects represent the function of report?
What is wrong with the following sentence: Since the beginning of this term.
________ carry out the decisions that have been made.
Narration follows a ________ pattern of development in paragraph writing.
Oral communication is also known as ________.
A ________ is a suggestion separate from usual defination of a word.
Effective business communication is not ________.
Recommenders must be ________ people.
They arrived in the middle of the night ________.
Under what type of circumstances,the letter format for a report can be the best choice?
________ is like an abstract in a report, briefly telling about the product or service and how it meets the requirements and exceeds expectations.
Which one of the following phrases are likely to offend and should be avoided?
Fill in the blank with appropriate option to ensure concreteness. The contract ________.
________ is a very vital step in composing a business message, and if one commits an error in this stage, it will be irreversible.
A schedule chart identifies the major steps ________.
The basic purpose of ________ is to clarify the meaning of words when voice or "body language" causes are removed.
Choose the correct option from the following: What are the two ways by which the results of an empirical research can be presented?
Which of the following complimentary close is accurate in general letter writing?
While composing the business message, the main idea should be supported by ________ major points.
________ stems from a sincere you-attitude. It is not merely politeness with mechanical insertion of 'please' and 'thank you', but applying socially accepted manners is also a form of it.
Why important observations, suggestions, or objections should be written?
There are two sandwiches here; which one shall I take? ‘oh, take ________.
What is the main purpose of seven C's business communication?
Choose appropriate preposition to fill in the blank: Did the doctor look ________ your leg?
________ are challenging to write because we know our readers will not be happy to receive the news.
Generally speaking, in business we communicate ________.
Communicating concretely does not mean being ________.
In order to explain the importance of research to your readers, it's harmful to state the relevance of your research to your organization's goals.
________ is not one of the 7 C's of communication.
Citing your sources in the body of your report helps build credibility for the report.
The performance of our players was rather ________.
Accuracy, which is the careful conforming to truth or fact, has three main aspects which include document accuracy, stylistic accuracy and ________.
Choose the correct option from the following: How many elements do the superstructure for feasibility reports have?
Choose the correct option: The population of Tokyo is ________ town in the world.
Identify the most concise statement from the given options.
Choose the best option: Usually technical-information letters announce ________.
A ________ sentence expresses one independent clause and one or more dependent clauses.
Fill in the gap by adding suitable transitional word. Phil was not thirsty: ________, he drank five glasses of water.
Which words in this sentence should have capital letters? "captain meyers sailed his ship across the pacific ocean last spring."
Which change can make the sentence correct? "Both an essay and a paragraph is required for successful graduation."
________ accuracy depends on the writer's conceptual mastery of the subject and its vocabulary, as well as on his or her ability to analyze and shape data with a minimum of distortion.
It’s important to realize that some people rejected for a job and credit, interpret rejection as a personal failure and usually ________ people’s lives.
________ are the verifiable pieces of information that you gathered.
Select a course code for Objective Questions:
Select a course code for Subjective Questions: